In order to provide our campers with the best possible experience we search high and low for qualified staff members who commit themselves and their time to instruct our campers. In many cases it requires the purchase of plane tickets and other potentially costly items associated with travel. In order to minimize these expenses we require our staff to take advantage of the earliest possible plane fairs which are typically inexpensive as compared to arrangements made two to three weeks prior to camp. This and 13 years of experience are the basis for the refund policy.
Lost Keys
For resident camps lost key fees are billed directly to the campers family once the invoice is received from the host site. In some cases this may take up to 4 months to receive an invoice. Payments can be made at time of check out from camp. The current lost key fee is $100 per key lost!
No-Shows defined: any camper who is not present at the beginning of the first session and has not contacted the camp to inform us of being delayed or requesting a refund or partial credit.
Hawaii Camp
All registrations are final as of 45 days prior the camp session. Refund requests received prior to 45 days are processed less a $25 administration fee once the check/charge card is approved. A credit of 50% is applied to the following years session for any cancellation notice received within 45 days of the camp session. No credit/refund for no-shows.
San Diego Resident Camps
All registrations become final on May 10th each year. Refund requests received prior to May 10th are processed less a $75 administration fee once the check/charge card is approved. A credit of 50% is applied to the following years session for any cancellation notice received May 10th up to June 15th of the camp year. A credit of 25% is applied to the following years session for any refund requests received June 16 to July 4th of the camp year. No credit or refunds after July 4th! No credit/refund for no-shows.
All San Diego Day Camps
All registrations become final on May 10th each year. Refund requests received prior to May 10th are processed less a $50 administration fee once the check/charge card is approved. A credit of 50% is applied to the following years session for any cancellation notice received May 10th up to June 15th of the camp year. A credit of 25% is applied to the following years session for any refund requests received June 16 to July 4th of the camp year. No credit or refunds after July 4th! No credit/refund for no-shows.
By clicking the agree button you confirm that you've read and understand all policies stated above. Should you have any questions before moving forward please do not hesitate to contact Matt Holman at matt (at) emwlacrosse (dot) com.
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