In order to provide our campers with the best possible experience we search high and low for qualified staff members who commit themselves and their time to instruct our campers. In many cases it requires the purchase of plane tickets and other potentially costly items associated with travel. In order to minimize these expenses we require our staff to take advantage of the earliest possible plane fairs which are typically inexpensive as compared to arrangements made two to three weeks prior to camp. This and 14 years of experience are the basis for the refund policy.
Lost Keys
For resident camps lost key fees are billed directly to the campers family once the invoice is received from the host site. In some cases this may take up to 4 months to receive an invoice. Payments can be made at time of check out from camp. The current lost key fee is $100 per key lost!
No-Shows defined: any camper who is not present at the beginning of the first session of camp and has not contacted the camp to inform us of being delayed or has requested a refund according to the policy below. No credit/refund is given for no-shows.
San Diego Resident Camps
All registrations become final 60 days prior to the camp session. Refund requests received before the 60 day window are processed less a $75 administration fee once the check/charge card is approved.
A credit of 50% is applied to the following years session for any cancellation notice received 30-60 days prior to the camp session.
A credit of 25% is applied to the following years session for any refund requests received 29-15 days prior to the camp session.
No credit or refunds issued within 14 days of the camp session.
All San Diego Day Camps
All registrations become final 60 days prior to the camp session.
Refund requests received before the 60 day window are processed less a $50 administration fee once the check/charge card is approved.
A credit of 50% is applied to the following years session for any cancellation notice received received 30-60 days prior to the camp session.
A credit of 25% is applied to the following years session for any refund requests received 29-15 days prior to the camp session.
No credit or refunds issued within 14 days of the camp session.
By clicking the agree button you confirm that you've read and understand all policies stated above. Should you have any questions before moving forward please do not hesitate to contact Matt Holman at matt (at) emwlacrosse (dot) com.
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Hawaii Camp
All registrations are final as of 45 days prior the camp session.
Refund requests received prior to 45 days are processed less a $25 administration fee once the check/charge card is approved.
Because of the additional travel and logistics involved, no refunds are given within 45 days of the scheduled camp session.
